Vision & Values

The vision for IPEX is to be the premier UK consultancy recognised for delivering excellence in rolling stock operational and commercial engineering consultancy services.

Vision & Values

The vision for IPEX is to be the premier UK consultancy recognised for delivering excellence in rolling stock operational and commercial engineering consultancy services.


Our values underpin the behaviour of the people within our team and they describe how we do business. We believe that our values must apply at all times, in the way in which we conduct ourselves with our employees, business partners and competitors, as well as with our clients.

Everyone in our team believes in and aspires to exemplify the following values:

Integrity: We believe that integrity, and the associated accountability, are fundamental to consulting. At IPEX we seek always to do the right thing with the right motive and to always keep our promises.

Professionalism: We strive to conduct ourselves with exemplary professionalism in the service of our clients: calm, loyal, positive, dependable, consistent, constructive, principled, ethical, and always respectful of all others.

Excellence: Ultimately we seek to be measured by the results of our work. Our shared pursuit is that of the delighted client – impressed with our efforts to interpret and meet their needs as if they were our own. We will endeavour, without tire, to find new ways to support our clients’ interests and to surpass their expectations – looking always behind the brief to make sure we really understand the context and the wider requirements.


Our principles support and guide our behaviours towards achieving our values. Everyone in our team believes in and aspires to exemplify the following principles:

Trusted advisor: At IPEX we are striving to build, and protect, a reputation for the delivery of advice, analysis and reports of unimpeachable completeness, rigour, accuracy and integrity. Such output can always be assumed to have been checked, challenged and verified – in terms of being a quality product and, also, in terms of being the right product for the client in the first place. At IPEX we have higher expectations of ourselves, and our produced work, than others could ever have of us.

Collaboration: We believe in the strength of working together – listening, challenging, checking, and encouraging useful input – amongst our own team and the client’s team of which we are part. Whilst we are experts in our field no individual necessarily has a monopoly on the good ideas and part of our value is to nurture the best result for our client in the form they require and using the best input available – including theirs.

Humble and understated: We believe in having a confident and assertive belief in our own ability to do the job, do it well and delight our client. This means we can focus on seeking to help bolster our client’s profile and standing, ahead of trumpeting our own, and allow our own identity and reputation to emerge and grow through our actions, performance, good service and glowing testimonies;

Innovation: Our world is moving on constantly – and more rapidly now than ever before. How well businesses adapt quickly to pre-empt the growing expectations of their own customers is becoming more critical to them than is accumulating knowledge and experience. This is true of our own interactions with our customers and the more we self-examine, challenge our own comfortable paradigms, and look enthusiastically for ways to improve ourselves the more we will differentiate ourselves and increase the value we can bring to our projects and advice.

Outward focus: We strive to create enjoyable, enriching, prosperous and fulfilling livelihoods for committed people, and to harness this powerful positive resource to deliver genuine benefit for the rail business and industry, whilst looking after our suppliers and other stakeholders – creating a beacon of long term, sustainable business success.

Building value: We seek to grow and succeed by securing and offering to our clients the very best people, guiding them with our values, our principles and our leadership, and supporting them with our own team, tools, processes and systems. We place a priority on investing in and developing our people and harnessing their accumulated experiences and wisdom to strengthen the value of our team whilst valuing and endorsing them and providing fun, fulfilment, reward and opportunity.

People to people: Our clients, like our own team, are people with hopes and dreams, fears and pressures and we will look after and nurture our corporate and personal relationships to acknowledge and respond to these fundamental needs alongside the business objectives.